In the event of cancellation of tour / travel services due to any avoidable / unavoidable
reason/s we must be notified of the same in writing. Cancellation charges will be effective
from the date we receive advice in writing, and cancellation charges would be as follows:
The Cancellation Charges Would Be As Follows:
60 Days Or More Before Arrival - 15% Of The Tour/Service Cost.
59 Days - 30 Days Before Arrival - 30% Of The Tour/Service Cost.
29 Days - 15 Days Before Arrival - 50% Of The Tour/Service Cost.
14 Days – 0 Days, Before Arrival Or No Show - No Refund.
Note: If Booking For Following Period Is/Are Cancelled, Due To Whatsoever Reason, No
Refund Would Be Made For Said Cancellation.
High Peak Season Bookings (From 20th December To 15th January). Festival Period Bookings (Festivals Like -Diwali, Dussehra, Holi, Pushkar Fair Etc)
Note: Written cancellation will accept on all working days, except Sunday, Any cancellation
sent on Sunday's will be considered on next working day (Monday).
For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.
In case you cancel the trip after commencement, refund would be restricted to a limited
amount only which too would depend on the amount that we would be able to recover from
the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered
transportation & missed meals etc. we do not bear any responsibility to refund.
Wildlife Safaris cancellation: All the wildlife safaris booked into any of Indian Wildlife
National Park/Sanctuaries are non refundable. Even date change request will be considered
as cancellation and no payment will be refunded/ adjusted against it.
Our Liabilities & Limitations: Please note that after the finalization of the Tour/ service Cost,
if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide
charges – by Govt of India, the same would be charged as extra.
Incredible Taj act only in the capacity of agent for the hotels, airlines, transporters, railways
& contractors providing other services & all exchange orders, receipts, contracts & tickets
issued by us are issued subject to terms & conditions under which these services are provided
by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip
schedule. Numerous factors such as weather, road conditions, the physical ability of the
participants etc. may dictate itinerary changes either before the tour or while on the trail.
We reserve the right to change any schedule in the interest of the trip participants' safety,
comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc.
Hotels and Airlines retain the right to modify the rates without notice. In case of such changes
the rates quoted before the modification, can be changed by us according to the
modifications by hotels or airlines. All hotel bookings are based on usual check in and check
out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme or expenses
incurred – directly or indirectly – due to natural hazards, flight cancellations, accident,
breakdown of machinery or equipments, breakdown of transport, weather, sickness,
landslides, political closures or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise
in connection with any accommodation, transportation or other services, resulting – directly
or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or
equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages,
epidemics, medical or custom department regulations, defaults, or any other causes beyond
our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due
to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in
their home country. All baggages & personal property/s at all times are at the client's risk.
Please Note : We will not be responsible for any costs arising out of unforeseen
circumstances like landslides, road blocks, bad weather, traffic etc.
Terms And Conditions
All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to
IncredibleTaj.com
Payments: Certain advance payment should be made to hold the booking, on confirmed basis
& the balance amount can be paid either before your departure from your country or upon
arrival in INDIA but definitely before the commencement of the services. Management
personnels hold the right to decide upon the amount to be paid as advance payment, based
on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during
the peak season (X-Mas, New Year), full payment is required to be sent in advance.
